Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, analyze how you use our platform, and provide a more personalized learning experience.

How We Use Cookies

SkillPlay Academy uses cookies for various purposes to enhance your experience and improve our services:

Essential Cookies

These cookies are necessary for the basic functionality of our platform and cannot be disabled. They enable core features such as:

• User authentication and account security
• Course progress tracking and resumption
• Shopping cart functionality for course purchases
• Platform security and fraud prevention
• Load balancing and system performance

Performance and Analytics Cookies

These cookies help us understand how users interact with our platform, allowing us to improve functionality and user experience:

• Page view tracking and user journey analysis
• Feature usage statistics and performance metrics
• Error monitoring and technical issue identification
• A/B testing for platform improvements
• Load time and responsiveness measurements

Functional Cookies

These cookies enable enhanced functionality and personalization features:

• Language and region preferences
• Course bookmarks and learning preferences
• Video player settings and quality preferences
• Dashboard layout and display options
• Notification preferences and settings

Marketing and Advertising Cookies

These cookies help us deliver relevant content and measure the effectiveness of our marketing efforts:

• Personalized course recommendations
• Targeted advertising on external platforms
• Campaign effectiveness measurement
• Social media integration and sharing
• Conversion tracking and attribution

Types of Cookies We Use

Session Cookies

Temporary cookies that are deleted when you close your browser. They help maintain your session state while navigating through courses and tournaments.

Persistent Cookies

Cookies that remain on your device for a specified period or until manually deleted. They remember your preferences and settings for future visits.

First-Party Cookies

Cookies set directly by SkillPlay Academy to enable platform functionality and improve user experience.

Third-Party Cookies

Cookies set by external services integrated into our platform, such as:

• Google Analytics for website analytics
• Video hosting services for course content
• Payment processors for secure transactions
• Social media platforms for sharing features
• Customer support and chat services

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies or specific types of cookies
• Delete existing cookies from your device
• Set preferences for cookie acceptance
• Receive notifications when cookies are being set

Platform Cookie Settings

We provide cookie management tools within your account settings where you can:

• View and manage cookie preferences
• Opt out of non-essential cookies
• Update marketing and analytics preferences
• Access detailed information about active cookies

Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our platform:

Essential Cookies

Disabling essential cookies will prevent core platform functionality, including:

• Inability to log in or maintain session state
• Loss of course progress tracking
• Reduced security and increased fraud risk
• Shopping cart and payment processing issues

Performance and Functional Cookies

Disabling these cookies may result in:

• Loss of personalized settings and preferences
• Reduced platform performance and user experience
• Limited access to enhanced features
• Repeated requests for the same information

Marketing Cookies

Disabling marketing cookies will:

• Reduce personalization of course recommendations
• Limit targeted advertising relevance
• Affect our ability to measure marketing effectiveness
• Reduce social media integration features

Mobile Applications

Our mobile applications may use technologies similar to cookies, including:

• Local storage for app preferences and settings
• Analytics SDKs for usage tracking
• Push notification tokens
• Device identifiers for security and personalization

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. Significant updates will be communicated through:

• Email notifications to registered users
• Platform notifications and announcements
• Updates to this page with revised effective dates

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Email: support@skillplayusa.com
• Subject Line: Cookie Policy Inquiry

Your Rights

Depending on your location, you may have specific rights regarding cookies and data processing:

• Right to be informed about cookie usage
• Right to control cookie preferences
• Right to access information about stored cookies
• Right to request deletion of stored data
• Right to withdraw consent for non-essential cookies

Compliance

Our cookie practices are designed to comply with applicable privacy laws and regulations, including GDPR, CCPA, and other relevant data protection frameworks. We regularly review and update our practices to maintain compliance as regulations evolve.